All orders are processed on business days within 24-48 hours. Orders placed after 3PM PST on Friday's, on weekends, or on holidays are processed the following business day. Please note this may take longer during sale periods or exclusive releases when it may take up to 48 hours for orders to be shipped. Shipping rates are determined by weight and destination at point of purchase. The origin of all orders are shipped from Los Angeles via USPS.
International shipping prices vary by country and the weight of your order. For international orders that have been in-transit for over 20 days, please reach out to your local customs office to see if the package is available for pickup or has otherwise been held up due to customs fees.
We are not responsible for any customs fees that may incur with international orders. The customer is entirely responsible for any and all fees set by the customs office of their country. Should an international order be sent back to us due to lack of claim we will contact you to arrange a reship or credit to the website.
How do I track my package online?
Upon shipment, you will receive a confirmation e-mail with your USPS tracking number. Once your order has shipped from our facility, please directly contact your courier with any inquiries about the status of your package. USPS online at usps.com.
We are not responsible for unexpected shipping delays caused by circumstances such as severe weather or natural disasters. Similarly, we are not responsible for unexpected shipping delays caused by circumstances related to the courier itself, such as clearance delays. In cases such as these, please contact your courier with any inquiries about the status of order.
Failed Deliveries & Returned Packages
In the case that USPS is unable to deliver a package due to an incorrect address entered by the customer, the customer’s refusal to pay duties, multiple failed attempts to reach the customer at point of delivery or otherwise, we are not responsible for payment of return shipping costs levied by the courier. Similarly, we are not responsible for the payment of re-shipping merchandise to the customer. In cases such as these, the customer is responsible for all shipping costs associated with returned packages due to failed delivery.
Changes to Shipping Address
A shipping address cannot be changed after the order has been placed. If any immediate updates need to be made to your shipping address, please email <add email>
Returns & Exchanges
All sales are final.
If you receive damaged goods or the wrong size/item, please email <add email> with your order number and name within 7 day for an exchange. We reserve the right to cancel and refund any order that is deemed potentially fraudulent by Shopify's payment system.
We reserve the right to refuse an exchange if the merchandise in question does not meet our standards. All merchandise must be in saleable condition when returned.
All exchanges are final, and cannot be returned or exchanged further
Shipping costs are non-refundable. International customers are responsible for any duties/taxes that may apply.